Frequently Asked Questions

Please read our FAQ before sending us a message.

United States: 2-7 working days.

International: Express Shipping (DHLFedEx): 3-5 working days, Standard Shipping (YunExpress): 5-12 working days.

98% of customers can receive the goods within 15 days.

Once your order ships, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier’s site.

We process orders quickly, so if you need to update your shipping address, please contact us immediately. If the order has not yet shipped, we will do our best to accommodate the change.

We accept returns and exchanges within 14 days for unopened, unused products in their original packaging. Due to hygiene regulations, worn or altered hair cannot be returned.

We process orders quickly, but if you need to make changes, contact us as soon as possible. If your order has not yet shipped, we may be able to modify or cancel it. Once an order is shipped, we can no longer make changes.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, wire transfer.

Send us an email




    Welcome to Crochet-Hair.com, the ultimate one-stop shop for high-quality human hair crochet hair extensions, faux braids, boho box braids, we’ve got you covered.

    Email:
    cs@crochet-hair.com

    Address:
    9.fuzhou north rd,qingdao,shandong,china

    For US & Canada Customers:

    Day Shift : Mon.-Sun. 9:00 AM to 6:00 PM (EST)

    For International customers:

    Day Shift : Mon.-Sun. 9:00 AM to 6:00 PM (GMT +08:00)